Exchange Policy

If the customer wishes to exchange any jewellery that is purchased from www.malabargoldanddiamonds.com they can do so, by returning the same to www.malabargoldanddiamonds.com, registered address or to any of Malabar Gold and Diamonds stores in India.

 If exchanged within 14 days of purchase:

100% exchange of invoice value can be availed by the customer, if the product is exchanged within 14 days of purchase. Exchange of Smart Buy (Make to order) orders, Gold Coins, Customised Jewellery orders and personalised jewellery orders are not allowed. For this exchange policy of after 14 days of purchase is applicable.

 If exchanged after 14 days of purchase:

 The platinum and gold rate of www.malabargoldanddiamonds.com or of the Respective store is applicable at the time of exchange will be considered as the benchmark rate.